Support

Help, contact, and answers for HABITUAL — the men's mental fitness club.

Get in touch

The fastest way to reach us is by email. We read every message and aim to reply within two business days.

Email: admin@habitualmen.com

Common questions

How do I reset my password?

Tap "Forgot password" on the sign-in screen. We'll email you a reset link. If the email doesn't arrive, check your spam folder, then write to us.

How do I delete my account?

Open the app, go to your Profile, and tap "Delete Account" — your data will be permanently removed. You can also request deletion in writing at console.habitualmen.com/delete-account or by emailing us.

How do habit stacks work?

A habit stack is a small group of daily habits you've agreed to run. If you joined through a coach, the coach builds the stack and you run it. If you're solo, you build your own.

What are Friday Wins?

Every Friday you submit a short, honest summary of what you actually did that week. The men in your group see it. The week closes clean.

What is the Flame Score?

A weighted measure of consistency over time — daily habits, daily goals, and Friday Wins all feed into it. It's there to keep you honest, not to gamify you.

I'm having a billing issue.

Subscriptions are managed through the App Store or Google Play. To cancel, refund, or change a plan, use your device's subscription settings. If something looks wrong on our side, email us with your account email and we'll investigate.

Something is broken or I have feedback.

Email us with a short description and, if possible, a screenshot. Bugs and feature requests both go to the same place.

Reporting another user

HABITUAL is a community space and we take that seriously. If another member is harassing, threatening, or otherwise breaking the rules, you can report them in-app from their post or profile, or email us directly. We review every report and act within 24 hours.

Privacy and terms